IT support pricing without surprises
Core from DKK 249 per employee per month. Pro, Business and Enterprise are tailored to your needs, and the price is always agreed with you. Onboarding is included, and there is no long lock-in.
In short
IT support costs from DKK 249 per employee per month (Core), and the price is always agreed with you.
It depends on six factors: the number of employees, the complexity of the environment, desired opening hours, response time requirements, which line-of-business systems need to be supported and which licences are included. Pro, Business and Enterprise are priced by agreement. The price covers service desk, operations, monitoring and security updates, with no per-ticket billing. That gives predictable IT costs that can be budgeted several years ahead.
The quote is always put together after a concrete review of your environment: We map users, systems and risks and only recommend what creates value for your business. Switching from another provider is included in the agreement: We handle the dialogue with your previous provider and complete the transition so employees notice it as little as possible.
Use the price form on this page for a personal estimate, or book a short call and get a concrete, no-obligation quote.
IT support from DKK 249 per employee per month (Core). Pro, Business and Enterprise are put together to fit your needs, and the price is always agreed with you.
Does your business have fewer than 50 or more than 150 employees? See IT for small businesses and IT for large businesses.
Personal price estimate
Get your price in under 60 seconds
Answer 5 quick questions about your setup, and we calculate a personal estimate and send it straight to you.
Which services do you need?
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Fixed terms from day one. Onboarding is included, operations are typically taken over within 2-4 weeks, and there is no long lock-in.
DKK 0
Onboarding is included
Mapping your environment, documentation and the handover from your previous provider are part of the agreement, not an extra invoice.
2-4 weeks
From agreement to operations
Onboarding follows a fixed process and is typically completed within 2-4 weeks depending on complexity.
No
long lock-in
The price is fixed for the agreement period. If your needs change, we adjust the agreement instead of renegotiating everything.
“Our solutions have to make a difference in the real world, not just on paper. That is what we are measured on.”
Jonas Terkild Christensen, managing director
Switch provider without hassle. The handover has a fixed framework, and referrals are credited on your next invoice.
A structured handover from your current provider
A provider switch follows a fixed framework: documentation is gathered, access is taken over, and the handover is coordinated with your current provider. Your employees notice the switch as little as possible, and onboarding typically takes 2-4 weeks.
Refer a company and save on your agreement
Do you know a business that needs a dedicated IT partner? If they become a customer after your referral, you get credit on your next invoices as a thank you for the recommendation.
Price and scope
What affects the price of IT support? Number of users, environment complexity, opening hours, line-of-business systems and licences.
The price of an IT agreement depends not only on the number of employees, but also on everyday life in your business. A small office with a standard Microsoft 365 setup needs less than an organisation with several locations. The same goes for mixed on-prem and cloud operations or production equipment that cannot stand still.
Users and devices
The number of employees, phones, laptops and servers to be operated.
Environment complexity
On-prem, cloud or mixed, and how many sites and networks are involved.
Opening hours and response time
Should the service desk be open during office hours, extended hours or 24/7 (Enterprise)? Response times are stated in your SLA (P1-P4).
Monitoring
How much should systems and security be monitored, so faults are caught before users notice them?
Line-of-business systems
Specialised software and industry systems often require extra knowledge and supplier management.
Licences and hardware
Your current portfolio determines what is reused and what needs renewing.
Payment is fixed per month instead of by the hour. That gives you peace of mind in the budget, and it removes the internal dilemma about whether a call "is worth" ringing in about. When something plays up, you call.
Scope
What does a fixed IT agreement cover? Service desk, monitoring, patching, Microsoft 365, reporting and on- and offboarding.
The agreement covers daily operations, so you can spend your time on the business rather than IT.
Danish service desk
Help for your employees by phone, email and chat, in Danish and without a script. Response times are stated in your SLA (P1-P4).
Monitoring and patching
Faults and security gaps are detected before users notice them, and systems are kept up to date.
Microsoft 365 administration
Users, licences, mailboxes, SharePoint and Teams kept healthy and secure.
Security updates
Ongoing patching of clients and servers, MFA and follow-up when vulnerabilities hit.
Monthly reporting
An overview of tickets, response times against your SLA, vulnerabilities and recommendations for the next step.
Onboarding and offboarding
New employees get up and running quickly, and when someone leaves, access is closed properly.
Comparison
Fixed agreement or an internal IT employee? How the two models differ, and when they work together.
Benefits of a fixed monthly agreement
With a fixed agreement you know what IT costs every month, also after a busy quarter. We have the same incentive as you: to find the root cause, so the problem does not come back. You get a team with broad experience rather than one person, and you do not pay for holidays, sick days or training. A single internal IT employee quickly becomes a bottleneck and a vulnerability when they are away.
When an external partner makes sense
An internal IT employee knows your everyday work, but rarely covers every discipline alone: networking, security, cloud, identity, client operations, line-of-business systems and supplier management. As an external partner we draw on a whole team with the right skills. Many customers combine the two: an internal IT lead who knows the business, and us as the backend, sparring partner and stand-in. That gives proximity and depth without a whole IT team.
Process
How to get started. Needs analysis, quote and takeover of operations in typically 2-4 weeks.
The first step is a needs analysis. Together we map your current setup, your challenges and what matters most to you going forward. That is the basis for a quote that fits your business, not a standard package.
Once the agreement is in place, we take over operations from your current provider or setup. Documentation, access, monitoring and a shared plan ensure that employees notice the transition as little as possible. A typical onboarding takes 2-4 weeks depending on complexity, and onboarding is included in the agreement.
Ofte stillede spørgsmål
Shall we price your IT? Call on weekdays, or book a meeting, and you get a concrete quote.
At the meeting we review your setup and your needs. Afterwards we send a quote with a price agreed with you for the agreement period and onboarding included.