IT support in Zealand
Danish service desk, monitoring and on-site support from the head office in Greve. Greater Copenhagen, Roskilde, Køge and the rest of Zealand are covered, from ongoing IT support to urgent help and full IT operations.
In short
MI Support IT provides IT support in Zealand as a local IT company for businesses with 5 to 150+ employees.
You get a Danish service desk that helps your employees by phone, email and chat, and technicians who go on site when a task needs hands on the spot. The head office is at Korskildelund 4 in Greve, and on-site support covers all of Zealand and Greater Copenhagen, especially close in Roskilde and Køge. Remote support and monitoring cover all of Denmark.
The agreement bundles operations, security, backup, Microsoft 365 and advisory at a fixed monthly price, from DKK 249 per employee in Core and by agreement in Pro, Business and Enterprise. Response times are set in your SLA, prioritised P1-P4 and reported monthly. Onboarding is included, typically 2-4 weeks, and there is no long lock-in. Behind it: 25+ years of experience, 50+ satisfied customers and 99.8 % uptime.
Call +45 3212 3232, or book a meeting, if you want IT support that is closer than Copenhagen.
Managed service provider
Managed service provider in Zealand. Remote from Greve day to day, a technician on site when the task calls for it.
A managed service provider (MSP) takes over all or part of your IT operation as a fixed agreement. Most tasks are handled remotely from Greve: server and network monitoring, updates and patching, backup, user administration and daily support via the service desk. That is fastest for you, cheapest to run, and lets one MSP cover all of Zealand from Greve.
Some things still call for a technician on site: new network equipment in Roskilde, a server move in Køge, workstation setup in Glostrup or troubleshooting equipment that is unreachable remotely. That is where geography matters. From Greve, in southern Greater Copenhagen with motorways in every direction, on-site tasks are planned with you, and urgent visits are prioritised by your SLA.
The result is the same model as the big nationwide MSPs offer, but with a shorter route to a technician if your business is in Greater Copenhagen, central Zealand or along Køge Bay. See also the pages on IT outsourcing and the 24/7 service desk (Enterprise) for details on the agreement models.
Local on-site support
IT support near Roskilde, Greve and Køge. The head office in Greve makes on-site visits a normal part of the agreement.
If your business is in or around Roskilde, Greve or Køge, MI Support IT is your next-door IT department. The head office at Korskildelund 4, Greve, sits by the Køge Bay motorway, close to Roskilde, Køge, Greater Copenhagen and central Zealand. An urgent on-site visit is not an exception but a normal part of the agreement, prioritised by your SLA.
Managed-services clients can have fixed visit days, where a technician comes by at an agreed time. That is when the physical tasks get done: new workstations, equipment, printers and everything that is easier to solve on the spot. The combination of fixed on-site days and a remote service desk is the model most Zealand clients end up with.
Local examples
Manufacturing company in Roskilde
Replaced a part-time IT manager with a fixed managed-services agreement. Everyday issues are now resolved remotely by the service desk, and a technician goes on site as needed.
Consultancy firm in Køge
Had its file server and email moved to Microsoft 365 and now runs without a server of its own. The on-site need has dropped to a few scheduled visits per year.
Greater Copenhagen
IT support for smaller businesses in Greater Copenhagen. A fixed price per employee and a technician who actually comes out.
Many smaller businesses in Greater Copenhagen have 5 to 50 employees and no internal IT department. The model is built for exactly them: a fixed price per employee that covers support, operations, security and backup, without you having to hire anyone. Clients today are based in Copenhagen, Frederiksberg and surrounding municipalities such as Glostrup, Ishøj, Høje-Taastrup and Ballerup.
Greve sits right by the motorway towards Copenhagen. That gives you the city's range of specialists plus something few Copenhagen providers offer: a technician who actually comes out, even for the smaller tasks. And because most work is handled remotely, you do not pay for travel time in the day-to-day.
If your business has outgrown asking the most IT-savvy colleague for advice, start with a meeting. You get a review of your setup and a concrete estimate of what ongoing local IT support costs. See also the page about our IT company in Copenhagen.
Address and contact
Head office in Greve. Korskildelund 4, right by the Køge Bay motorway towards Copenhagen, Roskilde and Køge.
The head office is at Korskildelund 4 in Greve, right by the Køge Bay motorway with fast connections to Copenhagen, Roskilde and Køge. Drop by for a cup of coffee, or call +45 3212 3232 during opening hours. A 24/7 service desk is part of the Enterprise agreement.
Address
MI Support IT
Korskildelund 4, 1.
2670 Greve
Opening hours
Mon-Fri 07:00-17:00
24/7 service desk with an Enterprise agreement
Phone
+45 3212 3232FAQ
Questions about IT support in Zealand. Answers on on-site visits, coverage and price.
Ready for an IT department that is close by?
Book a meeting, or give us a call. You typically get a reply the same working day and a concrete estimate of what ongoing local IT support costs for your business.