IT support Zealand
IT support in Zealand
Danish 24/7 service desk, proactive operations and on-site support from our head office in Greve. We cover Greater Copenhagen, Roskilde, Køge and all of Zealand.
In short
MI Support IT provides IT support in Zealand as a local outsourced IT department for small and medium-sized businesses.
Our head office is at Korskildelund 4 in Greve, and we cover all of Zealand, with a particularly strong presence in Greater Copenhagen, Roskilde and Køge, where we are typically on site in under 45 minutes. Everyday support is handled by our Danish 24/7 service desk, which answers phone, email and chat around the clock, while our technicians go on site whenever a task calls for hands on the spot.
As your outsourced IT department, we take full responsibility for operations, security, backup, Microsoft 365 and advisory at a fixed, predictable price per user. You get the proximity of a local IT partner combined with the skills of an entire team and guaranteed response times in an SLA. Call +45 3212 3232, or book a meeting, if you want an IT department that is closer than Copenhagen.
Managed service provider
Managed service provider in Zealand
As a managed service provider (MSP), we take over all or part of your IT operations under a fixed agreement. The vast majority of tasks are handled remotely from Greve: monitoring of servers and networks, updates and patching, backup, user administration and day-to-day support via our 24/7 service desk. That is fastest for you and cheapest to run, and it is why a modern MSP can cover all of Zealand without an office in every town.
But some things still require a technician on the premises: new network equipment in Roskilde, a server relocation in Køge, workstation setup in Glostrup or troubleshooting equipment that does not respond remotely. This is where geography makes the difference. From Greve we sit in the middle of southern Greater Copenhagen with motorways in every direction, so on-site tasks can be scheduled within the same week and urgent visits often the same day.
In practice, that means you get the same model as with the big nationwide MSPs, but with a shorter route to a technician if you are based in Greater Copenhagen, central Zealand or along Køge Bay. See also our general pages on IT outsourcing and our 24/7 service desk for details on the agreement models.
Local on-site support
IT support near Roskilde, Greve and Køge
If your business is in or around Roskilde, Greve or Køge, we are effectively your next-door IT department. From our head office in Greve, it is typically a 20 to 30 minute drive to Roskilde, 15 to 20 minutes to Køge and under 45 minutes to most of Greater Copenhagen and central Zealand. That means an urgent on-site visit is not an exception, but a normal part of the agreement.
Managed-services clients can have fixed visit days, where a technician comes by at an agreed time and handles the physical tasks: new workstations, equipment, printers and everything that is easier to solve on the spot. The combination of a fixed on-site rhythm and a remote 24/7 service desk is the model most of our Zealand clients end up with.
Local examples
Manufacturing company in Roskilde
Replaced a part-time IT manager with a fixed managed-services agreement. Today, everyday issues are resolved remotely by the service desk, and a technician goes on site when needed, typically the same day.
Consultancy firm in Køge
Had its file server and email moved to Microsoft 365 and now runs without a server of its own. The on-site need has dropped to a few scheduled visits per year.
Greater Copenhagen
IT support for smaller businesses in Greater Copenhagen
Many smaller businesses in Greater Copenhagen have 5 to 50 employees and no internal IT department. That is exactly the size our model is built for: a fixed price per user that covers support, operations, security and backup, without you having to hire anyone. Today we serve clients in Copenhagen, Frederiksberg and surrounding municipalities such as Glostrup, Ishøj, Høje-Taastrup and Ballerup.
Because Greve is 25 to 35 minutes from central Copenhagen, we can combine the city's range of specialists with something few Copenhagen providers offer: a technician who actually comes out, even for the smaller tasks. And because most work is handled remotely, you do not pay for travel time in the day-to-day.
If you have outgrown asking the most IT-savvy colleague for advice, start with a no-obligation meeting. We will review your setup and give you a concrete estimate of what an outsourced IT department would cost you. See also our page about our IT company in Copenhagen.
Find us
Head office in Greve, in the heart of Zealand
Our head office is at Korskildelund 4 in Greve, right by the Køge Bay motorway with fast connections to Copenhagen, Roskilde and Køge alike. Drop by for a cup of coffee, or give us a call. The service desk answers around the clock, every day of the year.
Address
MI Support IT
Korskildelund 4, 1.
2670 Greve
Opening hours
Mon-Fri 08:00-17:00
Service desk: around the clock (24/7)
Phone
+45 3212 3232FAQ
Frequently asked questions about IT support in Zealand
Ready for an IT department that is close by?
Book a no-obligation meeting, or give us a call. We will review your setup and give you a concrete estimate of what a local outsourced IT department would cost your business.