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IT partner for small businesses

Your IT department when you have 5‑49 employees

With 5-49 employees, IT simply has to work, without a colleague being the IT lead alongside their real job. You get support, operations, security and Microsoft 365 from DKK 249 per employee per month.

Satisfied customers
+50
Response times agreed in your SLA
P1-P4
Environmentally certified
ISO 14001
Experience in the industry
25+ yrs

Typical challenges

Three challenges keep coming up. This is what IT typically looks like in small businesses with 5-49 employees.

IT depends on one person

Your most technical colleague has become the unofficial IT lead. It takes time from core tasks, and knowledge disappears the day that person leaves.

Nobody knows if backup and security work

Licences, backup and antivirus were set up ad hoc over the years. Nobody has tested a restore, and nobody has an overview of who has access to what.

Help arrives too late

When a PC, printer or mailbox fails, hours or days pass before someone has time to look. Meanwhile the employee is stuck.

MI Support IT-medarbejdere i samarbejde

The solution

One dedicated IT partner takes full responsibility. Service desk, monitoring and a named contact person at a fixed price per employee.

You get a service desk your employees can call and write to, and a named contact person who knows your setup. PCs and servers are monitored, so faults are fixed before they stop work. The price is fixed per employee per month, so you know what IT costs.

  • Service desk with response times agreed in your SLA (P1-P4), remote across Denmark and on-site on Zealand
  • Monitoring, updates and backup that gets tested
  • Microsoft 365 set up properly with MFA, mail security and Teams
  • Onboarding and offboarding of employees, including PC procurement
  • Fixed price from DKK 249 per employee per month

What the agreement includes

Everything an IT department is responsible for. Support, operations, security, backup, Microsoft 365 and a named contact person.

Support for your employees

Windows, Mac, mobile, printers, mail and network. One place to turn when technology fails.

Operations and monitoring

PCs, servers and cloud are monitored continuously, and faults are resolved before you notice them.

Security without hassle

Endpoint protection, MFA, mail filtering and awareness training in one package that fits the size of your business.

Backup that works

Automatic backup of Microsoft 365 and servers. Restores are tested regularly, so you know it works.

Microsoft 365 and licences

Advice on licences, setup of Teams, SharePoint and OneDrive and ongoing operations, so it keeps running.

A named contact person

You get a consultant who knows your business and who you can talk to about the next step.

From per employee per month
DKK 249
Response times agreed in your SLA
P1-P4
Experience with IT for Danish businesses
25+ years
Based with on-site help across Zealand
Greve

Questions from small businesses. Price, takeover, lock-in, purchasing and response times.

It depends on the package and your needs. Core starts from DKK 249 per employee per month for service desk, monitoring and updates, and Pro, Business and Enterprise are by agreement. Security, backup and Microsoft 365 licences are added as needed. Calculate a guide price on the pricing page.See pricing and calculate yourself

Yes. We review your setup and document access, licences and equipment. Then you get a transition plan, so you do not notice the switch. Onboarding is included, and most small businesses are fully handed over in 2-4 weeks.

No. The agreement has no long lock-in, and the notice period is clearly stated in your agreement. We would rather keep you because you are satisfied than because a contract says so.Read about IT outsourcing

Yes. We advise on equipment, buy through our distributors and deliver PCs ready to use with applications and security installed. We also handle Microsoft 365 licences, so you only have one supplier to keep track of.Read about Microsoft 365 for businesses

Response times are stated in your SLA (P1-P4) and reported every month, so they are part of the agreement and not a statement of intent. Most cases are resolved remotely right away. If a technician needs to come out, we drive from Greve to all of Zealand. If you need round-the-clock cover, the agreement can be extended with a 24/7 service desk.

Let us take IT. Then you have time for the business.

At the meeting we review your setup and give a concrete estimate of what a dedicated IT partner costs your business.